Welcome to HairWig.Shop. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

If you do not agree with any part of these Terms, you should not use our website.

1. Introduction

HairWig.Shop is an online store based in Lahore, Pakistan, specializing in hair systems, wigs, and accessories. Our goal is to provide premium-quality products and a seamless shopping experience.

These Terms outline the rules and responsibilities of both the customer (“you”) and HairWig.Shop (“we,” “our,” “us”).

2. Eligibility

To use our website and place an order, you must:

  • Be at least 18 years old, or have parental/guardian consent.
  • Provide accurate and truthful information during checkout.
  • Agree to comply with local laws and regulations.

3. Product Information

We make every effort to ensure that all product details, images, descriptions, and prices displayed on HairWig.Shop are accurate. However:

  • Colors and styles may vary slightly due to screen settings.
  • Sizes and measurements are approximate.
  • Availability of products is subject to change without notice.

We reserve the right to correct errors, inaccuracies, or omissions without prior notice.

4. Pricing & Payments

  • All prices listed on our website are in PKR (Pakistani Rupees).
  • Prices may change anytime without prior notice.
  • Currently, we only support Cash on Delivery (COD) as our official payment method.
  • For future updates (e.g., Easypaisa, JazzCash, bank transfers), details will be published on our website.

5. Orders & Acceptance

When you place an order on HairWig.Shop:

  • You will receive an order confirmation via email or SMS.
  • Acceptance of your order occurs only when we dispatch the products.
  • We reserve the right to cancel any order due to stock unavailability, payment issues, or suspected fraudulent activity.

6. Shipping & Delivery

  • We provide nationwide delivery across Pakistan.
  • Delivery timelines vary between 2 to 7 working days, depending on location and courier service.
  • Shipping charges may apply and will be displayed at checkout.
  • Delays caused by courier services, weather, or unforeseen issues are beyond our control.

For more details, please review our Shipping & Delivery Policy.

7. Returns & Refunds

At HairWig.Shop, customer satisfaction is important to us. However, due to the nature of wigs and hair products, returns and refunds are subject to the following conditions:

  • Products must be unused, unworn, and in original packaging.
  • Requests for return/exchange must be made within 3 days of delivery.
  • Custom-made or personalized wigs are non-refundable.
  • Refunds (if approved) will be processed according to our Refund Policy.

8. Use of Website

When using HairWig.Shop, you agree to:

  • Use the website only for lawful purposes.
  • Not upload harmful content such as viruses, spam, or malicious software.
  • Not attempt to hack, modify, or disrupt the website.
  • Not copy or reproduce content (images, text, product descriptions) without written permission.

9. Intellectual Property Rights

  • All content on HairWig.Shop, including images, logos, graphics, and text, is the intellectual property of HairWig.Shop.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
  • Any violation may result in legal action.

10. Limitation of Liability

  • HairWig.Shop is not responsible for damages caused by misuse of products.
  • We are not liable for delays, errors, or losses caused by courier companies or third parties.
  • While we aim to provide accurate information, we do not guarantee the website will always be error-free or uninterrupted.

11. Third-Party Links

Our website and social media pages may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Please review their policies before interacting with them.

12. User Accounts

If you create an account on HairWig.Shop, you agree to:

  • Provide accurate and updated information.
  • Keep your login credentials secure.
  • Be responsible for all activities under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

13. Marketing & Communication

By providing your email or phone number, you agree to receive:

  • Order updates and confirmations.
  • Promotional offers, discounts, and newsletters (optional).

You may opt-out anytime by contacting us at support@hairwig.shop.

14. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts of Lahore.

15. Changes to Terms

We may update or modify these Terms at any time without prior notice. Updated versions will be posted on this page with a new “Last Updated” date.

16. Contact Information

For questions regarding these Terms & Conditions, please contact us:

HairWig.Shop
📍 Address: Ideal Garden, Lahore
📧 Email: info@hairwig.shop | support@hairwig.shop
📞 Phone: +92 306 4846269
🌐 Website: https://hairwig.shop
📱 Social Media: